Privacy Policy

Last updated: July 31, 2026

At ScratchEase ("we," "our," or "the Store"), we respect your privacy and are committed to protecting your personal data.

INFORMATION WE COLLECT

We collect information that you provide directly to us, such as your name, shipping address, email address, and payment details when you place an order.

We also automatically collect certain information about your device and how you interact with our store, including your IP address, browser type, and pages visited, through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and deliver your orders

• Communicate with you regarding your order

• Improve our store and products

• Prevent fraud and enhance security

• Send marketing communications, where you have given your consent

SHARING YOUR INFORMATION

We do not sell your personal information.

We only share your data with service providers necessary to operate our store, including:

• Payment processors (such as Shopify Payments and PayPal)

• Shipping and logistics providers

• Marketing and analytics platforms (such as Meta/Facebook and Instagram for advertising purposes)

YOUR RIGHTS

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or restrict the processing of your personal data.

To exercise any of these rights, please contact us at:

Email: scratcheaseshop@gmail.com

COOKIES

We use cookies to improve your shopping experience, remember your shopping cart, and analyze website traffic.

You can disable cookies at any time through your browser settings.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed about how we protect your information.

Contact

If you have any questions regarding this Privacy Policy, please contact us at:

Email: scratcheaseshop@gmail.com